At Trident International, we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website or engage with our services.
1. Information We Collect
We may collect and process the following types of personal data:
- Contact Information: Name, email address, phone number, company name, and address
- Transactional Information: Details related to inquiries, quotations, purchases, and correspondence
- Website Usage Data: IP address, browser type, device information, location, and pages visited
- Other Voluntarily Provided Information: Any information you share with us via forms, emails, or customer support
2. How We Use Your Information
We use your personal information for the following purposes:
- To respond to inquiries and provide requested services
- To process orders, shipments, and transactions
- To communicate important updates, promotions, or service-related notices
- To improve our website functionality and user experience
- To comply with legal and regulatory obligations
3. Sharing of Information
We do not sell or rent your personal data. We may share your information with:
- Trusted third-party service providers (e.g., logistics, IT support, payment processors) for business purposes
- Legal or regulatory authorities when required by law
4. Data Storage and Security
We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. Your information is stored on secure servers, and access is restricted to authorized personnel only.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and collect analytics. You can control cookie settings through your browser preferences.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Request deletion of your personal data
- Object to certain types of processing
- Withdraw consent where applicable
To exercise any of these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date.